Shipping Policy – omvalix LLC
Last Updated: January 7, 2026
Welcome to omvalix LLC! We are committed to providing you with an excellent shopping experience. Please read our shipping policy carefully.
Order Processing Time
- All orders placed on https://omvalix.com are processed within 1–2 business days (Monday–Friday, excluding US holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
Shipping Destinations
- We ship exclusively within the United States.
- We do not offer international shipping.
Shipping Methods, Rates & Delivery Estimates
Standard Shipping:
- Cost: $0 (Free Shipping)
- Estimated Delivery: 3–7 business days after order processing
- All orders automatically qualify for free shipping.
Delivery times are estimates and may vary due to carrier delays, weather, or peak season volumes.
Order Tracking
- After shipment, you will receive a tracking number via email.
- You can track your package directly through the carrier’s website.
Shipping Address Accuracy
- Customers are responsible for providing complete and accurate shipping addresses.
- omvalix LLC is not responsible for packages sent to incorrect addresses.
- Returned packages due to invalid addresses may incur re-shipping costs.
Lost or Damaged Packages
- Damaged Packages: Contact support@omvalix.com within 48 hours of delivery with your order number and photos.
- Lost Packages: If tracking shows delivered but you haven’t received it, or if there’s a significant delay, contact support@omvalix.com for assistance.
Return Address
- All returns should be sent to:
omvalix LLC
466 Southland Dr
Lexington, KY 40503
United States
Gift Card Note
- Gift cards cannot be purchased using Klarna.
Contact Us
- Email: support@omvalix.com
- Phone: +1 904-641-6929
- Customer Service Hours: Monday–Friday, 9AM–5PM EST