Privacy Policy – omvalix LLC

Last Updated: January 7, 2026

Welcome to omvalix LLC! We are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy explains how omvalix LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from https://omvalix.com (the “Site”).

By using our Site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information when you interact with our Site:

a. Personal Information You Provide:

  • Full name
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment information (processed securely by our payment processors, including Klarna and Afterpay)

b. Information Collected Automatically:

  • IP address
  • Browser type & version
  • Time zone
  • Operating system
  • Referring/exit pages
  • Pages viewed on the Site
  • Date and time stamps
  • Interaction with the Site (products viewed, search terms)

We collect this using cookies, log files, web beacons, tags, and pixels.

2. How We Use Your Information

We use your information to:

  • Process orders, shipments, returns, and exchanges.
  • Communicate order confirmations, shipping updates, and support inquiries.
  • Improve our Site and services.
  • Personalize your experience and provide product recommendations.
  • Send marketing emails if you opt-in (you can unsubscribe anytime).
  • Detect and prevent fraud.
  • Comply with legal requirements.

3. Sharing Your Information

We may share your information in the following cases:

  • Payment Processors: Necessary data is shared with trusted payment processors, including Klarna and Afterpay, to process payments securely.
  • Service Providers: Shipping carriers, email providers, and website hosting providers.
  • Legal Requirements: If required by law, court order, or government agency.
  • Business Transfers: In case of merger, acquisition, or sale.
  • With Your Consent: Only if you explicitly allow.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Your Privacy Rights (US Residents)

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion (subject to legal exceptions)
  • Opt-out of marketing communications

Contact us at support@omvalix.com to exercise these rights.

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember preferences and cart items
  • Improve Site functionality
  • Analyze site traffic

You can disable cookies, but some parts of the Site may not function properly.

6. Data Security

We use reasonable measures (physical, electronic, procedural) to protect your data. No online storage is 100% secure; therefore, we cannot guarantee absolute security.

7. Data Retention

We keep your data as long as necessary to fulfill the purposes outlined, or as required by law. Unneeded data is securely deleted or anonymized.

8. Children’s Privacy

Our Site is not for children under 13. If you believe a child has submitted data, contact us and we will remove it.

9. Links to Other Websites

We are not responsible for third-party websites. Review their privacy policies when you visit them.

10. Changes to This Policy

We may update this Policy. Updates will appear on this page. Continued use after changes indicates acceptance.

Shipping Policy – omvalix LLC

  • Order Processing: 1–2 business days (Mon–Fri)
  • Shipping Time: Standard 3–7 business days (US only)
  • Shipping Cost: Free on all orders
  • Tracking: Provided via email after shipment
  • Restrictions: US shipping only

Return & Refund Policy – omvalix LLC

  • Return Window: 30 days from delivery
  • Eligibility: Original condition, unused, tags attached, original packaging, with proof of purchase
  • How to Return: Contact support@omvalix.com or call +1 904-641-6929
  • Return Address: 466 Southland Dr, Lexington, KY 40503, USA
  • Return Shipping: Prepaid label for eligible returns
  • Refund Timeline: 5–10 business days after receipt and inspection
  • Damages / Issues: Report damaged or incorrect items within 7 days

Payment Methods

  • Credit/Debit Cards
  • Afterpay
  • Klarna (Buy Now, Pay Later / Pay in 4)

Note: Gift cards cannot be purchased using Klarna.

Contact Us

Customer Service Hours: Mon–Fri, 9AM–5PM EST

Email: support@omvalix.com

Phone: +1 904-641-6929

Address: 466 Southland Dr, Lexington, KY 40503, USA